Privacy Policy

Who we are

BankIQ is a carp fishing forecast service operated by CJ IT Solutions, UK. You can reach us at hello@bankiq.app.

What data we collect

• Account data — email address and encrypted password when you register
• Catch log data — fishing sessions, locations, fish weights, and conditions you enter voluntarily
• Payment data — if you subscribe to Premium, payment is handled by Stripe. We store only a Stripe customer ID and subscription status — no card numbers
• Usage data — anonymous page view counts via Vercel Analytics (no cookies, no cross-site tracking)

How we use your data

• To provide the service — generating forecasts, storing your catch log
• To manage your subscription and send billing-related emails via Stripe
• To send transactional emails (email confirmation, password reset) via Supabase
• To understand aggregate usage patterns and improve the app

We do not sell your data. We do not use it for advertising.

Third-party services

• Supabase — database and authentication (EU data centre)
• Stripe — payment processing
• Open-Meteo — weather forecast data (no personal data shared)
• OpenStreetMap / Nominatim — location search (search queries only, no account data shared)
• Vercel — hosting and anonymous analytics

Data retention

Your account and catch log data is retained for as long as your account is active. If you delete your account, your data is removed within 30 days. You can request deletion at any time by emailing hello@bankiq.app.

Your rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Lodge a complaint with the ICO at ico.org.uk

To exercise any of these rights, email hello@bankiq.app.

Cookies

BankIQ uses a single session cookie to keep you logged in (set by Supabase Auth). Vercel Analytics uses no cookies. We do not use advertising or tracking cookies.

Changes to this policy

If we make material changes we will update the date at the top of this page. Continued use of BankIQ after changes constitutes acceptance.